Security is taken seriously by WBA members and protective measures are in place to make sure you receive a safe, reliable and robust service.
Sophisticated 128-bit public key encryption is used during log-in to protect transfer of your data. Account traffic is encrypted and your account is password protected.
Security measures fall into three areas:
Your laptop/PDA's security
We suggest you install robust and updateable anti-virus software and a personal firewall.
Please also:
- turn off any automatic log-in facilities (i.e. if you've set it to remember passwords)
- use a secure Virtual Private Network (VPN) to access your corporate network or intranet
- enter any personal and banking details only when the site is secure (i.e. look for the padlock icon on your browser and click on it to confirm that the security certificate is valid)
Authentication and account security
The following activities are undertaken using a 128-bit Secure Sockets Layer (SSL):
- when logging in to use your Wi-Fi account
- purchasing a pricing plan
- changing your password
- checking your profile details
Protecting the integrity of the network
Our Partners' networks use:
- firewall protection to access routers to help stop hackers
- dedicated IP network access to the internet
- individual addressing for customers (i.e. each valid user has an individual session ID)
- data centre firewalls
- an Intrusion Detection System (IDS) at central sites
- 'a walled garden' (i.e. traffic from outside a Partner hotspot is only allowed from authorised servers using the Partner’s data centre)
With any internet service, there's a balance between security and usability. WBA Partners use state-of-the-art technology that is continually reviewed and updated to improve quality of service.
| 
